Support & Downloads

Izymes builds easy-to-use apps for Atlassian applications that boost your productivity, free you from performing repetitive tasks inside Confluence, Jira and Bitbucket and enable you to use your time for what you do best – YOUR job.

Book a Demo

Interested in a 1-on-1 demonstration of Izymes’s products?
Here we will walk you through;

• All features and benefits of the product you are interested in trying.
• How to set up the account and configure the settings.
• Other tips, tricks and best practices.

It will also give us time to answer any questions you may have, or perhaps you just want to have a chat, we love a good chat.
You can schedule a time on the Calendly link below. Talk soon!

Contact Info
HQ Southport
Queensland, Australia
[email protected]
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Security, Support & Compatibility

Compatability #

Advanced Status Labels is purpose-built for Confluence Cloud and maintained in line with Atlassian’s Cloud standards:

  • Confluence Cloud Alignment: Guaranteed compatibility with the latest Confluence Cloud API and UI, ensuring labels render and function correctly across Atlassian’s evolving Cloud platform.
  • Technology Stack: Developed and supported on the Atlassian Forge platform, Atlassian’s next-generation app framework that delivers enhanced security, scalability, and performance.

Performance Impact #

  • Cloud Optimized: Advanced Status Labels has no currently known performance issues or investigations. It is designed to operate seamlessly within Atlassian Cloud infrastructure without introducing measurable overhead.
  • Continuous Monitoring: We actively monitor performance and user feedback to ensure the app remains lightweight, responsive, and reliable as Atlassian Cloud evolves.

User Training #

We provide a variety of training and learning resources to help your team get the most out of Workzone (Data Center):

Support & Maintenance #

  • Support SLAs: We provide support under defined Service Level Agreements to ensure timely responses and resolutions.
  • Support Requests: Bug reports, feature requests, and general support inquiries can be submitted directly through the Izymes Support Portal.
  • Seamless Updates: Advanced Status Labels features and bug fixes are automatically deployed through Atlassian Connect Express and Atlassian Forge infrastructure. Customers always run the latest version without needing to manually update.
  • Permission Scopes: When new functionality requires additional app-permission scopes, site administrators will be prompted to proactively approve the updated scopes.

Security Compliance #

  1. Trust Center: Our full security, privacy, and compliance posture is available in the Izymes Trust Center
  2. Secure by Design: Advanced Status Labels runs entirely on Atlassian Forge, Atlassian’s next-generation cloud app platform that provides enterprise-grade security, including data residency, fine-grained permissions, and sandboxed execution.
  3. Atlassian Security Programs:
    • Participant in the Atlassian Cloud Security Program, adhering to Atlassian’s best practices for secure development and app operations.
    • Enrolled in the Atlassian Marketplace Bug Bounty Program, ensuring continuous penetration testing by independent security researchers.